Your business success depends on your IT infrastructure. You need [your IT service provider] to deliver proactive services that not only keep your network up and running, but running effectively and efficiently.
Fujisoft complete “managed services” package means that you will see increased performance, security, and reliability – immediately, and at an affordable price.
1. Quick Response
Fujisoft can monitor what issues are affecting your network, and will respond before they become critical – such as a server running low on memory
Automatic alert dispatch to your IT service provider guarantees a quick response to problems at your site
2. Security Monitoring
Alerts your IT service provider on attempted network access by unauthorized users
Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and Spyware
Extensive security reporting gives you a bird’s-eye view of your entire network’s security
Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities
3. Graphical Performance Reporting
Scheduled executive reporting, automatically generated and sent directly to your e-mail address
Easy-to-understand graphical reports with “unacceptable threshold” lines
Makes capacity management and upgrade planning simple
4. Remote Management and Communication
Fujisoft can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully
prepared specialists who can resolve the issue faster than ever before
Network services monitoring and alerting (POP3, HTTP, FTP and others)
Very low bandwidth requirements – does not slow down your network response time what issues are affecting your network, and will respond before they become critical – such as a server running low on memory
5. Detailed Site Level Inventory
Up-to-date hardware, software and patch information - automatically collected, 100% accurate – can be used for insurance claims in case of flood, fire or theft
GROW YOUR BUSINESS, CUT COSTS!
Visit Fujisoft and shift from fixing problems to cooperatively managing your network’s growth
Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most
Reliance Industries Ltd. Fujisoft ties up partnership with XYZ company. The merger is supposed to bring in more profits.
The goal of every tech support and help desk group is to solve more problems in less time. This provides customer satisfaction, to attain this the call flow is important & each call needs to be addressed, our problem resolving process involves Customer Service desk, Incident Management, Escalation & updates, Monitoring with set of SLA’s, Problem/issue Management and Case closure.