Avaya provides "stepping-stone" choices for IP-enabling existing PBXs, allowing customers to get started at low risk and cost. Avaya offers its customers unmatched freedom and flexibility, whether they want to roll out IP telephony as rapidly as possible or pace themselves so they can preserve their infrastructure investment and slowly migrate business processes.
Finding the right partner that delivers IP telephony without sacrificing flexibility, reliability, security, and interoperability-all while leveraging existing investments-is the key.
What can a medium sized business do to create a competitive advantage?
The last decade has seen a growing business consensus on the necessity of using contact centers as a front-line tool for providing differentiated support to end-customers and prospects. It used to be that powerful contact center technology capable of creating competitive advantage was affordable only to larger enterprises. Smaller firms simply couldn’t compete. Avaya has closed that gap. Whether your company requires only a few or many employees, Avaya Contact Center Express is designed to deliver the performance and features your business needs to compete on an even footing – and at a price you can afford.
Avaya provides "stepping-stone" choices for IP-enabling existing PBXs, allowing customers to get started at low risk and cost. Avaya offers its customers unmatched freedom and flexibility, whether they want to roll out IP telephony as rapidly as possible or pace themselves so they can preserve their infrastructure investment and slowly migrate business processes.