Fujisoft Technology’s Head office situated in Al Khaleej Centre, in the heart of computer scene in Dubai and the UAE, on Khalid Bin Al Waleed Street, we already count us as one of the leading IT consultants. Our highly trained professionals have demonstrated their staying power, dedication and expertise in providing the right solution at the right price. As system integrators, we are in a position to provide total solutions, from network installation, hardware and software to support cabling and internet development.
We are a vendor independent company that offers a single source for the consulting, designing, building, operation and management of innovate IT solutions and services.
We offer technology and services that include consultancy and project management around our core capabilities in complex infrastructure projects, security services, maintenance and support as well as data management and storage solutions.
Fujisoft Technology has always been the preferred IT vendor for Leighton Offshore. I would strongly recommend them for other companies.
The goal of every tech support and help desk group is to solve more problems in less time. This provides customer satisfaction, to attain this the call flow is important & each call needs to be addressed, our problem resolving process involves Customer Service desk, Incident Management, Escalation & updates, Monitoring with set of SLA’s, Problem/issue Management and Case closure.